• In the Anode app: Settings, Account and security, Delete account.
• In AMP (the Anode Management Portal): sign in at amp.anode.energy, go to Settings, Account, and choose Delete account.
• By email: write to support@anode.energy from the email address on your account, and we will delete it for you.

Straight away: your name, email address, phone number and the address on your account, your API keys, your sign-ins on every device and those devices' push tokens, and your alert settings. If you have a hub, it is released, as when you move out, and reset to its factory settings: its Wi-Fi, schedule, Octopus details and pairing are wiped, and your Batris stop until it is set up again.

Some data belongs to the hub rather than your account, and stays with it: the installation address and grid connection settings (which we may need to show your network operator), its readings, and its activity log. The activity log keeps power changes for 30 days, schedule changes for 90 days, other changes for a year, and records of grid connection and export settings, address and ownership changes, and software updates indefinitely.